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Hello, I’m Niamh

UX & Product Lead

I design great user experiences that deliver business needs.

Product Design Lead

  • Leading innovation projects through design
  • Continuous discovery & testing
  • UI & content design
  • Agile backlog prioritisation
  • Alignment through Design Thinking

UX Research

  • Customer journey, impact & experience maps
  • Rapid, scalable A/B, usability & value proposition testing
  • Qualitative interviews & studies
  • Cognitive Science student

Leadership & Management

  • Led e-learning design team of 12+
  • Finding and hiring people with the right skills
  • Establishment of processes that support scalable design solutions
  • Design strategy & OKRs
  • Mentorship, advocacy and training

Projects I’ve Led

Aspen Grove Solutions – Product Innovation

Borrower Engagement Portal

  • Remote discovery workshops
  • Customer journey design, UX & UI
  • Customer testing
  • Business process mapping
  • Content design & management

Password protected

Aspen Grove Solutions – Product Innovation

Zippity Dashboard

  • Market & UX Research
  • Design Sprint, Design Thinking workshops
  • Business analysis
  • Customer journey design, UX & UI
  • Continuous discovery through consumer testing
  • Agile product specification through prototyping

Password protected