Hi, I’m Niamh

I design products and experiences customers want and use. I like improving processes and how teams work together. I love to share, learn and advocate for design.

01 My Design Toolkit

UX Strategy

Ensuring product outcomes and the customer journey aligns with business goals, OKR’s and organisational vision.

Product Discovery

Empowering product teams with customer value proposition through UX research and validation. 

UX Design

Mapping the customer journey and defining product specifications through prototyping and UI design.

User Testing

Clarifying if products are easy to understand and usable through user testing and interviews.

Facilitation 

Helping teams align product vision, goals and ideas through Design Thinking facilitation.

Community & Collaboration

Event speaker, meetup founder, hackathon organiser, and design innovation enthusiast.

02 Design Process

Discovery

Design Thinking
Facilitation
Design Sprints
Customer Research
Journey Mapping
Analytics

Definition

Business Goals
Customer Goals
Problem Statement
Team Alignment
Feature Prioritization
Metrics & OKRs

Ideation

Brainstorming
Mapping
Storyboarding
Customer Journey
Rapid Prototyping
Interaction Design

Implementation

UI Design
Design System
Team Alignment
Sprint Prioritization

Iteration

Feedback Analysis
Prototyping
Testing

Validation

Customer Interviews
Usability Testing
A/B Testing
Analytics

02 Design Process

Discovery

Design Thinking
Facilitation
Design Sprints
Customer Research
Journey Mapping
Analytics

Definition

Business Goals
Customer Goals
Problem Statement
Team Alignment
Feature Prioritization
Metrics & OKRs

Ideation

Brainstorming
Mapping
Storyboarding
Customer Journey
Rapid Prototyping
Interaction Design

Validation

Customer Interviews
Usability Testing
A/B Testing
Analytics

Iteration

Feedback Analysis
Prototyping
Testing

Implementation

UI Design
User Stories
Feature Prioritization
Design System