Hi, I’m Niamh
I’m an innovative UX & product lead, passionate about building customer-centric products and services that deliver business outcomes.
01 My Design Toolkit
UX Strategy
Ensuring product outcomes and the customer journey aligns with business goals, OKR’s and organisational vision.
Product Discovery
Empowering product teams with customer value proposition through UX research and validation.
UX Design
Mapping the customer journey and defining product specifications through prototyping and UI design.
User Testing
Clarifying if products are easy to understand and usable through user testing and interviews.
Facilitation
Helping teams align product vision, goals and ideas through Design Thinking facilitation.
Community & Collaboration
Event speaker, meetup founder, hackathon organiser, and design innovation enthusiast.
02 Design Process
Discovery
Design Thinking
Facilitation
Design Sprints
Customer Research
Journey Mapping
Analytics
Definition
Business Goals
Customer Goals
Problem Statement
Team Alignment
Feature Prioritization
Metrics & OKRs
Ideation
Brainstorming
Mapping
Storyboarding
Customer Journey
Rapid Prototyping
Interaction Design
Implementation
UI Design
Design System
Team Alignment
Sprint Prioritization
Iteration
Feedback Analysis
Prototyping
Testing
Validation
Customer Interviews
Usability Testing
A/B Testing
Analytics
02 Design Process
Discovery
Design Thinking
Facilitation
Design Sprints
Customer Research
Journey Mapping
Analytics
Definition
Business Goals
Customer Goals
Problem Statement
Team Alignment
Feature Prioritization
Metrics & OKRs
Ideation
Brainstorming
Mapping
Storyboarding
Customer Journey
Rapid Prototyping
Interaction Design
Validation
Customer Interviews
Usability Testing
A/B Testing
Analytics
Iteration
Feedback Analysis
Prototyping
Testing
Implementation
UI Design
User Stories
Feature Prioritization
Design System
