Hello, I’m Niamh
UX & Product Lead
I design great user experiences that deliver business needs.
Product Design Lead
- Leading innovation projects through design
- Continuous discovery & testing
- UI & content design
- Agile backlog prioritisation
- Alignment through Design Thinking
- Startup experience
UX Research
- Scalable UX Research roadmaps
- Blend of qualitative & qualitative methods
- End-to-end research study execution
- Customer needs to actionable insights
- Cognitive Science grounding
- Data-collection and analysis
Leadership & Management
- Led e-learning design team of 12+
- Finding and hiring people with the right skills
- Collaborative relationship building
- Scalable design processes
- Design strategy & OKRs
- Mentorship, advocacy and training
Projects I’ve Led
Aspen Grove Solutions – Product Innovation
Borrower Engagement
The challenge: How get borrowers help with their loans when they need it, and help banks automate complex mortgage assistance processes.
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Aspen Grove Solutions – Product Innovation
Home Maintenance Journey
The challenge: Designing a “killer-app” feature that offers real value and help to homeowners.
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Aspen Grove Solutions – Product Innovation
Zippity Dashboard
The challenge: How to encourage users to visit their home-care dashboard frequently while simplifying content for mobile-first design.
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